Refund policy

 

About refund policy

Return/Exchange is only possible if the product reaches you fully damaged.Any other reasons for the return or exchange of the product will not be taken in by the company.

Cancellation policy

ohbyozy.com reserves the right to cancel an order without cause if the request is not complied with. The company will ensure timely notice of order cancellation or applicable refund. If the customer partially cancels when the total cart value is less than the free shipping amount, ohbyozy.com reserves the right to charge his Rs.99/- shipping fee.

Using Cashback and Promo Codes/Coupons

Cashback promo codes may not apply to all products on the site.
Special Coupons must be redeemed within the time period and cannot be extended after expiration.
Two offers cannot be combined with a promo code. ohbyozy.com reserves the right to cancel promotional codes and transactions in which they have been used. (This does not apply to cashback promo codes)

Offers cannot be claimed at ohbyozy.com with a combination of cashback and promo code coupons. This means that cashback cannot be generated when the promo code is used in an offer.

Cashback amounts are subject to change at ohbyozy.com sole discretion.

Images and descriptions of products and services

The product image is an image. The actual product may differ from the image. Please refer to the product specifications for the product

Shipping Information

At ohbyozy, we understand how important it is for you to receive your purchase in top condition and on time. That’s why we use a large network of couriers to get your products to you as quickly as possible.

Depending on your location, your item will be delivered within 7-15 business days once it leaves our warehouse. All items are free shipping with a minimum order. A non-refundable handling fee of Rs. 99/- applies to all orders under Rs. 999/-.

In case of partial cancellation by the customer, ohbyozy.com reserves the right to charge shipping at Rs.99/-.

If an order is cancelled or lost in transit, the entire order amount including shipping costs will be refunded.

COD policy
Cash on delivery service is not available in India.


Any questions or comments?
Please send any questions or comments to support@ohbyozy.com